Warehouse / Production - John H. Carter Co. / ControlWorx,
LLC
1)
How would you rate the quality and condition of the
products that we shipped to you?
Excellent
Good
Fair
Poor
2)
How easy does our packing slip make it for you to identify the parts
ordered and/or the material shipped to you?
Very Easy
Satisfactory
Somewhat
Difficult
Very
Difficult
3)
How often is the documentation included with your shipment
accurately marked according to the requirements of your P.O.?
Always
Accurate
Generally
Accurate
Frequently
Inaccurate
Always
Inaccurate
4)
How would rate JHC / CWX’s consistency in meeting your promised
delivery dates?
World
Class
Good
Average
Poor
5)
If you had a complaint or problem, how satisfied were you with the
manner in which our Warehouse/Production department or Customer
Service Department resolved your complaint or problem?
Very Satisfied
Satisfied
Somewhat
Dissatisfied
Very
Dissatisfied
6)
Are there any other comments that you would like to add about your
experience in dealing with our Warehouse or Production departments?