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Digital Control Systems - John H. Carter Co.
1)  How easy was it to reach a qualified person to handle your needs?

  

Very Easy   Satisfactory   Somewhat Difficult   Very Difficult
2)  How would you rate JHC's timeliness in responding to your inquiries or request?
  World Class   Good   Average   Poor
3) How would rate JHC's consistency in meeting promised delivery dates?
  World Class   Good   Average   Poor
4) How would you rate the Inside Sales/Customer Service person's competency in helping to meet your needs and satisfy all of your requirements?
  World Class   Good   Average   Poor
5) How would you rate the knowledge of our products and services demonstrated by the Inside Sales/Customer Service person that assisted you?
  World Class   Good   Average   Poor
6) In evaluating your most recent experience and considering the total scope of products and services you received, how would you rate the overall quality of service provided by the Digital Systems Inside Sales / Customer Service department?
  World Class   Good   Average   Poor
7) If you had a complaint or problem, how satisfied were you with the manner in which our Digital Systems Customer Service department resolved your complaint or problem?
  Very Satisfied  Satisfied   Somewhat Dissatisfied   Very Dissatisfied
8) In general, are there any other comments that you would like to add about our Digital Systems department?