Digital Systems & Mechanical Field
Services - ControlWorx, LLC
1)
If you had the occasion to use our after hours/emergency
contact service, how would you rate the response that
Controlworx provided to your call?
World
Class
Good
Average
Poor
2)
How would you rate the technical knowledge and ability of the
Controlworx service technician to resolve your problem?
World
Class
Good
Average
Poor
3)
In evaluating the overall total services and solutions package
provided, including customer service, products, cost, and benefits,
how would you rate the quality of service provided to you?
World
Class
Good
Average
Poor
4)
If you had a complaint or problem, how satisfied were you with the
manner in which our Service department resolved your complaint or
problem?
Very Satisfied
Satisfied
Somewhat
Dissatisfied
Very
Dissatisfied
5)
Are there any other comments that you would like to add about your
experience in dealing with our Digital or Mechanical Field Services
department?