Accounting Department - John H. Carter Co. / ControlWorx, LLC
 
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Accounting Department Survey
1)  Does your company's accounting department have special requirements for the processing of P.O.'s or invoices, in order for you to be able to make your payments on time?

  

Yes   No (If no, please skip to question #3)
2)  If you have special requirements, how often does JHC / CWX meet all of those requirements to your satisfaction?
  Always   Mostly   Seldom   Never     Not Applicable 
3) How often are your invoices from JHC / CWX accurate in regards to pricing?
  Always   Mostly   Seldom   Never
4) How often are your invoices from JHC / CWX on time?
  Always   Mostly   Seldom   Never
5) How often do your JHC / CWX invoices and supporting documentation have the correct P.O. numbers and other information required to process your payment?
  Always   Mostly   Seldom   Never
6) How easy does JHC / CWX make it for you to resolve any discrepancy with your documentation when they occur?
  Very Easy   Satisfactory   Somewhat Difficult   Very Difficult
7) If you had a discrepancy, was the problem or complaint resolved in a timely fashion and to your complete satisfaction?
  Yes   No
8) Would you like a representative from our accounting department to contact you to discuss any problems or issues you may be having?
  Yes   No
9) Are there any other comments that you would like to add about our accounting department and/or the service you received from JHC / CWX?